We understand very well, that those who do not move forward remain behind.
Therefore we have taken part in development and implementation of a quality
management system that meets requirements of the international standard DSTU ISO
9001-2001. In the beginning of 2002 the enterprise began to develop the quality
system and put it into operation in October of the same year. The result of
productive work of the enterprise collective is a receiving of the international
certificate of a quality management system’s conformity with requirements DSTU
ISO 9001-2001 in July 2003. It should be noted, that our distillery is the first
enterprise of spirits branch of Ukraine to receive this international
In June 2010 the company successfully passed the certification of quality management system in compliance
requirements of ISO 9001-2008 and received an international certificate in German certification body DQS (Certificate number 450,951 QM08),
and confirmed the effect of the certificate in the national system of certification for compliance
requirements of GOST ISO 9001-2009 (Certificate ¹ UA2.034-03,023, 08).
The team of leaders of Marylivka spirit distillery made it
their aim to create an enterprise that successfully and stably works in the
internal and international markets, using the methods of the common quality
management and manufacturing of competitive production.
The meetings at the
director, chief engineer and “Days of quality”, taking place monthly in order to
coordinate work on the regular basis, support and improve the quality of produce
and work, make up a part of a control system. All heads of structural divisions
and experts take part in it.
One of the basic principles of management at the
enterprise is granting large powers to management of all levels,
particularly to the heads of the second level. With the purpose of
expansion of these powers, the big attention is
paid to development of horizontal connections. Thanks to a model of
interrelation between all processes, it is possible to determine problem units
on their joints and to take adjusting measures without delay.
auditors help us to control and increase effectiveness of system of quality
management. The auditors are guided in their work by all external and internal
documentations available at the enterprise.
Based upon the established goals and
strategy of development of manufacture as well as on a quality policy, a network
of basic and auxiliary processes that guarantee efficiency of functioning of
manufacture is developed. Now, in order to stabilize the processes, the
statistical data are applied within the scope of the program “information system
alcohol factory” at the
enterprise. The technologist gathers the statistical data concerning
characteristics and parameters of technological processes. The information is
brought into a computer database to be generalized
by means of the specialized program: schedules, diagrams, tables in
which tendencies and deviations of the established modes are displayed.
According to the results of the data analysis, the technologist brings
corrective amendments and changes into
production schedules, develops and changes technological and working
instructions, carries out adjusting and preventive actions.
In order to define a
level of satisfaction of the personnel, the interrogation, in which all workers
participate, are carried out at the enterprise. The list of parameters, based on
which the measurement of satisfaction is carried out,
is developed on the base of determined priorities of the personnel. The
basic directions of improvement of work with the personnel are determined and
corresponding actions, included into strategy and plans of the enterprise.
The satisfaction of consumers needs is a priority direction of the distillery’s
activity. The enterprise always works in order
to meet wishes of customers. To determine a level of customer satisfaction, we
are tracing tendencies, increasing a level of satisfaction of customer needs and
assessing our work with consumers. The best parameter of customer satisfaction
means stable, long-term cooperation, increase in number of consumers, loyal to
production of our enterprise.